Last updated: 09/27/2025
At That Handmade Hustle, your satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.
Digital Products
All items in our shop are digital downloads and Canva templates. Because of the nature of digital products:
- No returns, exchanges, or cancellations are accepted once files have been downloaded.
- If you experience any issues with your order (such as broken files, incorrect download, or trouble accessing your product), please contact us at [your email address] within 7 days of purchase, and we will be happy to assist you.
Physical Products (if applicable)
If we ever offer physical products in the future:
- Returns will be accepted within 30 days of delivery, provided the item is unused and in its original condition.
- To start a return, please contact us at [your email address].
- Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
Exceptions
We cannot accept returns on:
- Custom or personalized items
- Sale or clearance items
Questions?
If you have any concerns about your order, please contact us directly at [email protected] so we can help.
